Survey administration

NFER has extensive expertise of conducting large-scale surveys for a variety of clients

We undertake survey administration for both NFER’s own extensive range of projects and for external organisations who have their own research staff and need support in carrying out the logistical side of survey administration.

We undertake paper and online surveys and computer-aided telephone interviews (CATI) and have a long track record in working with a range of respondents, mainly in the education sector but also with other respondent groups.

Latest news: NFER’s telephone interviewing capability enhanced

Computer-Aided Telephone Interviewing (CATI) has been added to NFER’s in-house methodological toolkit. Our expert interviewers can now survey the feelings and opinions of stakeholders across the education sector for research projects which require respondents' views on complex issues. Key benefits include:

  • Ability to gain qualitative data on a quantitative scale for greater depth of analysis.
  • Greater flexibility for clients.
  • Quicker feedback from interviewers.
For further information, please e-mail CATI@nfer.ac.uk or contact Kathryn Hurd 01753 637096.

Our dedicated, experienced and highly trained Research Operations team works to ensure optimum response rates and the provision of quality and accurate data for analysis. We accomplish this through:

For more information about our survey administration services, please contact Maria Charles.